Savoy and Snook Reviews

4.80 Rating 2,380 Reviews
96% of reviewers recommend Savoy and Snook

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Postal Service, Courier
average delivery time
Next Day
on-time delivery
97%
accurate and undamaged orders
97%
Customer Service
communication channels
Email
queries resolved in
Under an hour
"Item Described as crystal glass but they are not. Too much messing about to pay for returns etc"
Posted 2 years ago
"I bought a salad bowl and a salad plate through online. One was packed in original pack which was opened and repacked but the carton looked very old. The other piece was just wrapped loosely with paper without original box or carton. I ordered it for a gift, but on arrival it was not worthy to be gifted as it looked like a used item even though I bought a new one."
Posted 2 years ago
"Havent received item"
Posted 2 years ago
I am very sorry to hear you have not received your order and we have received no direct e-mails or messages from you to let us know it did not arrive.

We do mention on our delivery that the free postage option can take between 5-10 working days.

I have sent a message to you directly so we can resolve this issue for you.

Kind Regards,

Savoy & Snook
Posted 2 years ago
"Delivery was good. Unfortunately one of the glasses broke on first use, the steam split."
Posted 2 years ago
Dear Katie,

I am very sorry to hear there was a problem with your order.

I can see no direct e-mails from you regarding your order and it is always best to get in touch with us first before leaving a negative review.

I have sent you a direct message as we should be able to resolve this issue for you

Kind Regards,

Savoy & Snook
Posted 2 years ago
"I have only received half the products ordered."
Posted 2 years ago
"I have not received my order"
Posted 2 years ago
Savoy and Snook is rated 4.80 based on 2,380 reviews