Savoy and Snook Reviews

4.75 Rating 2,784 Reviews
94 %
of reviewers recommend Savoy and Snook
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Queries Resolved In
Under An Hour
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Anonymous  // 01/01/2019
Pleased with purchase when it finally arrived
Posted 1 month ago
Brilliant service. Quick to respond to email query about my order. China very well packed and arrived more quickly than I expected. Love my new plates and bowls.
Posted 1 month ago
The LSA glasses I ordered are gorgeous but delivery took almost 4 weeks and there was no communication during the delay. Customer service could be much better.
Posted 1 month ago
Delivery slow more communication Would Have helped
Will use again
Posted 1 month ago
price is good, ordering simple .. just a bit slow on dispatch / delivery
Posted 1 month ago
I am very happy with my purchase. As a fragile item it was extremely well packed, so there were no damages in transit. Highly recommended service.
Posted 1 month ago
The item was beautiful however, the shipping time and awful communication made the whole purchase stressful. 23 days late. Not worth a saving of £7 after all the hassle of waiting and not knowing when the item will arrive.
Posted 1 month ago
Love the product. Waited a long time for the delivery
Posted 1 month ago
Beautiful item quickly delivered and well packaged.
Posted 1 month ago
The item arrived dramatically later then what it was supposed to arrive
Package was great and the item I ordered lovely.
Posted 1 month ago
Purchased some Riedel glasses from Savoy and Snook. Great price and delivery. Highly Reciommended.
Posted 1 month ago
Worst ever service I have ever seen. No email until I kept messaging regarding my parcel. It was delivered after nearly 20 days
Posted 1 month ago
Excellent service and love my purchase!
Posted 1 month ago
Package took longer than I thought it would to arrive but when it did, it was well packaged and in excellent order
Pleased with my purchase
Thank you
Posted 1 month ago
Items took rather a long time from being ordered to delivery, but on arrival it was as ordered and appreciated. Thank you.
Posted 1 month ago
Though what I ordered was good quality the amount of time it took to deliver was extremely poor. I ordered on 26th May and it did not arrive until the middle of June.
Posted 1 month ago
Really pleased with the product but had to wait 3 weeks for my order.
Posted 1 month ago
In the scheme of things, buying a butter dish that costs more than the weekly income of an asylum seeker in the UK is quite shameful. That said, it's a great butter dish. Our previous Burleigh butter dish lasted more than 17 years - so perhaps you should view it as a considered purchase. Anyway, it's delightful and much cheaper than you can buy anywhere else on the interweb. So buy as many as you can afford from this excellent retailer.
Posted 1 month ago
Ordered on 23 May 2020 and items were shipped on 11 June. Team said they had high volume of orders. Had a wrong product delivered but luckily the team allowed me to refund and it was quite hassle free.
Posted 1 month ago
Whilst the product itself is good, the service was appalling. Over 3 weeks of hearing nothing I contacted them and after excuses I finally received my item almost a week later. I won’t be using this company again.
Posted 1 month ago
Savoy and Snook is rated 4.75 based on 2,784 reviews