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Savoy and Snook Reviews

4.8 Rating 3,070 Reviews

94 %

of reviewers recommend Savoy and Snook

Company Reviews

Product Reviews

4.8

Based on 3,070 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01634 243435

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Savoy and Snook 5 star review on 11th February 2021

Savoy and Snook 5 star review on 2nd December 2020

Savoy and Snook 5 star review on 2nd December 2020

Savoy and Snook 5 star review on 2nd December 2020

Savoy and Snook 5 star review on 9th October 2020

Savoy and Snook 5 star review on 24th August 2020

Savoy and Snook 5 star review on 27th October 2017

Jacqueline Cunliffe

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok so this was actually a lesson that it is sometimes best to wait before making a judgment. I received tracking information from this seller and it did not facilitate any tracking byway of Royal Mail which they advised were the courier. I guess it was at this point that I thought I have been had. So I made contact and asked a number of questions about the tracking and delivery. Unfortunately they did not supply this information so my concern grew. I tried to call Royal Mail who just did not answer the call and then visited the Post Office with the information. They also had no idea of how the order was shipped because they too could not obtain a response to tracking. I communicated with the seller annoyed that they had not responded directly to my questions and informed them that in the event the order did not arrive they should accept my request to cancel. It all was rather messy. Today two days before the final due date for the order to arrive, it did arrive. And in what was immaculate condition extremely well wrapped, I am entirely thrilled to recieve the goods which are exactly what I wanted and have felt like a bit of a twit. That being said, I think the seller could have responded better, could have provided a proper response to my initial enquiry and indeed look to address why tracking details they supply dont actual track the item. I think lessons to be learned by both parties but I can say I am relieved and thrilled because I do look what I purchased.”

Posted 3 years ago

“Competitive price for wrendale products. Delivered on time.”

Posted 3 years ago

“I was looking for a replacement Dartington crystal Exmoor highball glass to replace one I broke after 30 years of use. Not quite the same (the original ones have a heavier base) but still great quality glasses. And I just happened to notice the Exmoor 'long drinks' glasses as I was ordering and they are great too. I really can't praise Savoy and Snook highly enough. The prices are very competitive. S&S provided an update when my order was shipped with tracking information. The package arrived before the expected date. It was very well packed and protected with bubble wrap. Really excellent service.”

Posted 3 years ago

“Excellent customer service.”

Posted 3 years ago

“Excellent service and prompt delivery. Thank you!”

Posted 3 years ago

“Pleasant transaction with Savoy and Snook. Good communication of delivery, well packaged and very happy with purchase. Would shop here again.”

Posted 3 years ago

“Good quality product at fair price and delivered on time”

Posted 3 years ago

“Fabulous quick service with super safe delivery. Even when I had to return part of my order they did it promptly and with great courtesy. Fabulous.”

Posted 3 years ago

“First class service / product too Would highly recommend you.😁👍”

Posted 3 years ago

“This is a beautiful bowl at a very good price. The service from Savoy and Snook was excellent from ordering to delivery and the item was well wrapped.”

Posted 3 years ago

“I ordered some Lsa champagne saucers, delivered extremely well packed 10/10. Unfortunately one of the glasses was quite rough around the rim - I contacted them and they dealt with the query very prompt. Would recommend the company and I will use them again.”

Posted 3 years ago

“Great price and very well packed,crystal glasses”

Posted 3 years ago

“I'm very happy about the purchase. lovely items and well packaged. arrived on time. Thank you!”

Posted 3 years ago

“Exactly what I was hoping for. Great service and quick delivery time. Very pleased all round.”

Posted 3 years ago

“Excellent service”

Posted 3 years ago

“Super fast delivery, best price All packed extremely well First Class”

Posted 3 years ago

“Great products, great price and well packed with fast delivery!”

Posted 3 years ago

“I bought some LSA glasses from another website and they turned up without any bubble wrap or protection and, of course, were all smashed up so asked for a refund. I then ordered from Savoy & Snook and it was the difference between night and day.... perfectly wrapped up and protected, turned up promptly and they were so much cheaper than other websites. Fantastic place to shop for homeware. Thank you S&S”

Posted 3 years ago

“Promptly delivered. Really well packed. Very pleased”

Posted 3 years ago

“Fast delivery, plates carefully wrapped. Thank you.”

Posted 3 years ago

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Savoy and Snook is rated 4.8 based on 3,070 reviews